Gmail

Google's Gmail application lets you do most of the same things you can with your old email application. It also has some powerful new features, and a few things work differently than what you're used to. Here are resources for learning and mastering your new email application.

Getting Started
Gmail overview	Video (3:31) Tour the Gmail interface. View new messages, perform message actions, chat with contacts online, and more.
Browse an interactive overview	Click through this interactive Flash presentation to learn about Gmail from each part of its interface. Requires Adobe Flash Player.
Sending, replying, and other Gmail basics	Quick steps for how to compose messages, add attachments, reply and forward, and print messages.
Create your signature, labels, and filters	Quick steps for organizing messages with labels and setting up other elements of your environment.
Create groups and mailing lists	Create contact groups to organize your personal contacts and to use as personal mailing lists.

Making the Switch
<<REMOVE this item if NO users are switching from Outlook.>> Life After Microsoft Outlook®	Learn to accomplish some of the same tasks in Gmail that you're used to in Microsoft Outlook®. Print this reference guide out and keep it on your desk as you learn to use Google Apps!
<<REMOVE this item if NO users are switching from Lotus Notes.>> Life After Lotus Notes®	(PDF) Learn to accomplish some of the same tasks in Gmail and Google Calendar that you're used to in Lotus Notes®. Also includes power tips. Print this reference guide out and keep it on your desk as you learn to use Google Apps!
Conversations and other Gmail innovations	An introduction to Gmail's unique mail management features, including conversation threads, archiving. stars and labels, and Google powered search.
What's not available in Gmail	Features you might be used to in your old email application than aren't yet in Gmail.
<<REMOVE this item if NO users are switching from Outlook.>> Switching from Outlook: Gmail and Calendar Self-paced training (short clips - 1 hour total) A comprehensive introduction to switching from Outlook to Google Apps. Covers threaded email conversations, contacts, labels, mail filters, calendar events, syncing events from Outlook, and more.

Quick Video Clips
View Gmail video clips	(1:00 - 5:00) Short clips on threaded conversations, labels, filters, archiving, message search, archiving, and more.

Advanced Tips and Tricks
<<REMOVE this item if you are NOT enabling labs for your domain.>> Become a Gmail Ninja	(PDF) Find a wide variety of tips on reading and managing your email.
Start using keyboard shortcuts	(PDF) Enable keyboard shortcuts in your Gmail settings. Then quickly perform almost any Gmail task without a mouse.
Become a power searcher (Scroll down after opening the link.)	(PDF) Quickly find any message using powerful search operators and shortcuts.
<<REMOVE this item if you are NOT enabling labs for your domain.>> Explore recommended Google Labs	Enable offline email access, email superstars, canned responses, and a host of other useful Gmail enhancements.
Managing your Inbox: Gmail Tips and Tricks Self-paced training (short clips - 1 hour total) Go beyond the basics to learn strategies for using labels, filters, archiving, and Google search to manage your inbox.